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VOCADS : Voice AI SaaS Platform Redesign

Project type

Voice AI SaaS platform

Role

Sole UI/UX Designer

Date

May 2023 – Present

Primary Tasks

Brand Strategy & Visual Identity | Design Systems Architecture | Component Design | User Journey Mapping | A/B Testing & Validation | Marketing Collateral Design | Web Design | SaaS Platform Design | Design Documentation | Cross-Functional Collaboration

Website

LinkedIn

INTRODUCTION
Vocads is a no-code platform that enables companies to build and deploy AI voice agents for both inbound and outbound calls, without writing a single line of code. When I joined, the platform lacked cohesive design—no unified user journey, inconsistent brand identity across product and marketing, fragmented components, and poor visual hierarchy. I built the entire design system from the ground up: rebranding the logo and visual identity, establishing a complete design system (26+ components with 50+ variants), creating comprehensive brand guidelines, and redesigning both the website and SaaS platform to create a unified, trustworthy experience.

PROBLEM
1. Fragmented Design Foundation — No design system, inconsistent buttons, placements, fonts, and UI components across platform
2. Weak Brand Identity — Logo and visual identity didn't reflect the innovative AI product; no cohesive brand narrative
3. Poor User Journey — No strategic user flow design; confusing navigation, inconsistent interactions
4. Inconsistent Brand Expression — Marketing materials, website, and product UI looked disconnected; lacked trust and professionalism

Here's how we transformed the platform. Scroll down to see the complete redesign!

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